Marilyn G. Round Rock, Tx 5-21-2012
I was told that at first I needed a major part for a damaged front turn signal on my Avalon.  My son and I took it to Classic Toyota in Round Rock and didn't need the expensive part after all.  Rafael looked at it and decided the part it REALLY needed and wasn't half as much as first quoted.  He ordered the part on Friday and  put it on the car the following Tuesday.  His courtesy and consideration is to be commended as well.  The next time our car needs servicing, I know where I'm going!!

Paul k Georgetown, TX 4/25/2012
Kudos to Tim Belilakov and Tim Williams who made our purchase of our second Toyota Sienna a pleasure.  Interaction with Tim through the website was outstanding and it allowed for our car purchase through Tim Beliakof to go smoothly with a fair trade-in for our 2006 Sienna.

Kurt ? - Mar 28, 2012
Bruce was our sales associate and he answered all our questions, gave us a fair price on both the car and the trade in. Overall we left very satisfied and would highly recommend this dealership.

Steve M. Round Rock, TX 3/13/2012
I went here this past Thursday just to look at some used Camry's and get a trade in estimate for my truck.  Well, about four hours later I ended up driving off the lot with a new(er) car, haha.  
Our sales guy, Brian, was really easy going and didn't pressure us at all, which is something I appreciate in car sales.  The last thing I want when looking at potentially spending several thousand dollars is someone who can't take no for an answer and won't leave you alone.  Anyway, the negotiating process was fairly painless and Brian was more than willing to work with us to reach a price that we were comfortable with.  Heck, they ended up giving me a pretty darn good interest rate and $2k over blue book value for my truck, and all I was planning on doing was just looking.
Overall I was quite pleased with my buying experience here and would probably go back again.  Maybe just to look next time.....

Jacqueline ‎ - Feb 24, 2012
Loved it!!! I had to get a headlight replaced in my 2005 Toyota Camry. Mike Noack was my service advisor and he was amazing. The appointment took hardly any time, my total bill was only $27, and Mike was super friendly. I couldn't be happier with my experience. I'll will absolutely be going back there for any future service work and I'll recommend it to my friends. Thank you so much!!!! 

 JPena ‎ - Feb 16, 2012
I purchased a 2012 Tundra in January from Round Rock Toyota. I have to admit that my intention when I went there was not to purchase a vehicle from RR Toyota because I was already in negotiations with another Toyota dealership in South Texas. I visited RR Toyota to see and test drive a similar Tundra that I saw online in South Texas. After contacting Mark Sullivan the sales person there he went out of his way to show me the Tundra that closely had the same features as the one I saw on-line. What was nice about this was that I let him know up front what I was doing and Mark stilled worked with me to ensure that I got the full orientation of the Tundra. After kicking the tires around and a test drive Mark asked me if I would give him the chance to meet or beat the deal I was making with the other dealer. Convinced that I had the best deal possible Mark and the RR Toyota group were successful in matching that deal saving me a 6 hour drive. At no time did I feel pressured to buy this vehicle nor was I met with broken promises. Since the sale Mark has contacted me asking if there was anything else they could do. Thanks Mark for making my buying experience a great one.

DWG ‎ - Feb 7, 2012
My wife and I recently purchased a 2011 Toyota Rav4 Limited V6 from Round Rock Toyota in December of 2011. I will break the purchase experience into two parts--the actual purchase negotiations and the after purchased service/communication. Like some people, I don't like to haggle about price. While the purchase process was not "high pressure", it was drawn-out and somewhat stressful. The sales persons were very reluctant to allow us to leave the dealership and think about it. I expect they knew that if someone leaves the dealership, they are less likely to make the sale later. It was also at the end of December and they appeared very motivated to reduce their inventory before the start of the New Year. After a couple hours of hard negotiation, we did reach an agreement. Our sales person was Jose Nevarez—he was helpful and knowledgeable. As the negotiations progressed, we also encountered several other layers of management. All were courteous and provided the information we requested during the negotiations. So I would ... Toyota Rav4 Limited V6 from Round Rock Toyota in December of 2011. I will break the purchase experience into two parts--the actual purchase negotiations and the after purchased service/communication. Like some people, I don't like to haggle about price. While the purchase process was not "high pressure", it was drawn-out and somewhat stressful. The sales persons were very reluctant to allow us to leave the dealership and think about it. I expect they knew that if someone leaves the dealership, they are less likely to make the sale later. It was also at the end of December and they appeared very motivated to reduce their inventory before the start of the New Year. After a couple hours of hard negotiation, we did reach an agreement. Our sales person was Jose Nevarez—he was helpful and knowledgeable. As the negotiations progressed, we also encountered several other layers of management. All were courteous and provided the information we requested during the negotiations. So I would give that part of the process a rating of three stars—mostly because it was so tedious and extended. Once we agreed on a price, the paper work completion and financing arrangement were efficient and relatively painless. After the purchase, we have communicated with the dealer several times—mostly little questions and comments. Their responses have always been personal and prompt. We are quite satisfied with the Rav4 so far, although we have less than 1000 miles on the car. Almost everyone loves a new car, so the real test will be as the years and miles accumulate. We have not taken the car in for service at the dealer yet (the first 20K of oil changes are “free”), so I cannot comment on that aspect yet. I would give the post-sale service a rating of 5, for an overall average of 4 stars. 

Lupe ‎ - Feb 3, 2012
I had gone to several toyota dealerships looking for a 4Runner and found the one i like here at Round Rock Toyota. Tried Charles Maund and salesperson didnt know anything of the 4runner, had to keep walking around to check the sticker everytime i asked a question. Went to Round Rock and had no pressure at all, all questions were answered quickly, no hassles, got a great deal and warranty!! As soon as we arrived we were met by Marc S. let us test drive the 4Runner we wanted and even let me do a little off road testing too!! He offered to let us drive other vehicles if we wanted to. We ended up buying to first one we drove and still love it. Thanks for the great service!!!  

chenglan ‎ - Feb 2, 2012
Excellent experience, very pleasant. Before I went there, I exchanged a few emails with an internet salesman named Lance Gremillion. He is very professional and informative, and I also like his direct style very much. My wife and I decided to buy a new corolla LE 2011 and we did some research on roughly what people paid for such a car. When my wife, an experienced friend of ours and I were at Round Rock Toyota, we had an excellent experiecnce with the salesmans there. Jose Nevarez was especially helpful. He immediately showed us exactly the kind of car that we were asking for and accompanied us nicely for a driving test. Then as expected, we had a long bargaining process. I should emphasize that although business is business (as we all agree), the whole process turned out to ... Before I went there, I exchanged a few emails with an internet salesman named Lance Gremillion. He is very professional and informative, and I also like his direct style very much. My wife and I decided to buy a new corolla LE 2011 and we did some research on roughly what people paid for such a car. When my wife, an experienced friend of ours and I were at Round Rock Toyota, we had an excellent experiecnce with the salesmans there. Jose Nevarez was especially helpful. He immediately showed us exactly the kind of car that we were asking for and accompanied us nicely for a driving test. Then as expected, we had a long bargaining process. I should emphasize that although business is business (as we all agree), the whole process turned out to be very pleasant because of mutual respect. Jose showed remarkable patience and was always trying to be helpful. Finally we were happy with the price and we decided to buy the car right way. Actually I did not expect buying a car to be so smooth and even enjoyable. This is truly a wonderful experience. 

Shane ‎ - Jan 24, 2011
The service department went completely out of their way to take care of my Toyota Corolla that i purchased in Louisiana. If i decide to get another Toyota I'm coming here!

BTDrew ‎ - Jan 3, 2012

Gellert1  12/3/2011
We trade a 4 year SUV for a Toyota Prius 2011, we received an excellent attention for the salesman (Tim), if you need to buy a new car I recommend ask for Tim Beliakov, he took all the time to explain us in detail of the features of the car, treat us professionally, no doubt that if we need to buy another we wil return to Round Rock Toyota. The good quality of the service, building, information makes me feel confortable with my purchase.

Blu ‎ - Nov 19, 2011

Tina N.   10/10/2011
Let me start off by saying I hate car dealerships.  SERIOUSLY, never been to a "good car dealership," before.  This review is for their service department.  WOW, seriously, it was labor day weekend and my car was making a weird noise (for the last year) and they verified the noise, got me in a rental and I was on my merry way.  It took a few days, but I had a rental so I was fine and dandy.  They called me a few days later and said my car was done. The good thing about this place:
*They called and kept me updated on my car (when parts came in)
*I got a rental
*Good customer service
It's simple as that.  I don't find myself as scared to walk in this dealership... buying a car on the other hand, I'm not so sure!